Entrenched, outdated processes limit agility. GLB's process transformation solves that.

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

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Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

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Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

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Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

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THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATES

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Two-year work rights for international students in UK reinstated for 2020/21

October 31, 2019

The UK education sector is elated that post-study work rights are set to be offered to international students for two years post-graduation,...

Updated approved list of financial institutions for UK visa applications in Bangladesh

October 31, 2019

A complete list of the approved financial institutions for UK point-based system visa applications in Bangladesh AB Bank Limited Ban...

UK: Grads of 2021 likely to benefit from PSW

October 31, 2019

While the UK sector has been rejoicing at the post-study work rights reinstatement this week, many international students have been asking f...

Difference between graduate and postgraduate programs?

October 30, 2019

Graduate and postgraduate seem to be fairly interchangeable terms, at least to many of us, when referring to courses taken after your first ...

We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.

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